Online reviews have become the Achilles heel of local businesses. What people say about your business matters. I’ve seen clients lose 40 percent of their organic traffic, after a customer left a 1-star review, and tanked their average rating. I’ve even seen negative reviews force local businesses to close their doors for good. It isn’t fair, but it’s the harsh reality of owning a business in the digital age. The good news is that there’s plenty that business owners can do to reinforce their reputation.
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From Our Blog
- Google: Starting in July, page speed will be a ranking factor for mobile searches
- How to Get Customer Reviews in Sensitive, Taboo, and Boring Niches
- How to Combat Negative Reviews & Build Positive Reviews That Stick
- Voice Search SEO: How Businesses Can Optimize for the Future of Voice Search
- BrightLocal Releases 2016 Local Consumer Review Survey