BrightLocal recently released the results of their 2016 Local Consumer Review Survey. The purpose of the annual survey, which BrightLocal first launched in 2010, is to evaluate how online reviews influence consumer behavior, and how these trends shift over time. This year’s survey had just over 1,000 participants, and consisted of 16 questions. The 2016 data further reinforces the growing importance of online reviews, and when compared to data from previous years, you can clearly see just how much online reviews have evolved over the past six years.
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